Data Protection & Privacy Notice

Your Privacy Matters to Kaitech Travel

We are dedicated to safeguarding your personal data, travel details, and booking information with full transparency and security.

Effective Date: 01/01/2026 Last Updated: 27/01/2026 Status: Active Policy
1

Introduction

Kaitech Travel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, request a quotation, make a booking, or use our travel services.

2

Information We Collect

We may collect information that identifies you or relates to you, including:

  • Your full name and contact details
  • Email address, phone number, and postal address
  • Passport details, travel dates, and travel preferences
  • Payment details and billing information
  • Information submitted through contact forms or booking requests
  • Technical information such as IP address, browser type, and cookies
3

How We Use Your Information

We use your information to:

  • Process bookings and travel arrangements
  • Respond to inquiries and provide customer support
  • Prepare quotations and travel itineraries
  • Share necessary travel documents and confirmations
  • Communicate updates, offers, or service-related notices
  • Improve the functionality and security of our website
4

How We Share Your Information

We may share personal information with third-party service providers and travel suppliers where necessary to fulfill your booking, including airlines, hotels, transport providers, visa assistance partners, payment processors, and insurance providers. We may also disclose information where required by law, regulation, or governmental authority.

5

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, remember preferences, understand site performance, and support analytics. You may adjust your browser settings to refuse cookies, although some website features may not function properly if cookies are disabled.

6

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7

Your Rights

Depending on applicable law, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also object to certain processing activities or request a copy of your data. To exercise these rights, please contact us using the details below.

8

Data Security

We take reasonable measures to protect your information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

10

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children without appropriate consent from a parent or guardian.

11

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Kaitech Travel LTD

Email: info@kaitechtravel.com

Telephone: +254 743 213 230

Website: https://kaitechtravel.com

Office: Tatu Central, Tower 2, Level 1, Tatu City, Kenya